House of Eight Ministries – Privacy Policy
Effective Date: 1st September 2025
House of Eight Ministries (“we,” “our,” or “us”) is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our ministry, submit forms, or visit our website.
1. Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Email address
- Phone number or WhatsApp number
- Postal or physical address (if provided)
- Prayer requests, testimonies, or other voluntary submissions
- Donation details (amount, date, method of payment) — note: we do not store your full credit/debit card information
- Any other information you choose to share with us
2. How We Use Your Information
Your personal information will be used only for ministry purposes, including:
- Praying for your needs and requests
- Communicating with you about services, events, or ministry updates
- Processing and acknowledging donations and partnerships
- Providing pastoral care or follow-up if requested
- Fulfilling legal or regulatory requirements
- To process online donations and payments securely through PayFast, our approved payment service provider.
We will not sell, rent, or trade your personal information to third parties.
3. How We Protect Your Information
We use appropriate technical and organizational safeguards to keep your data secure, including:
- Secure website forms with SSL encryption
- Limited access to personal data by authorized ministry staff only
- Regular monitoring to prevent unauthorized access, disclosure, or loss
4. Sharing of Information
We may share your personal information only in the following circumstances:
- With PayFast (payment gateway provider) to securely process online donations or partnership contributions. PayFast receives your payment details directly. We do not have access to or store your full credit/debit card or banking information.
- With other service providers who assist us (e.g., IT support, email services) — these providers are bound by confidentiality and data protection requirements.
- When required by law, court order, or regulatory authority.
- When necessary to protect the rights, property, or safety of House of Eight Ministries or our community.
5. Your Rights Under POPIA
As a data subject, you have the right to:
- Access the personal information we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for processing (where applicable)
- If you have concerns about how your payment information is processed, you may also contact PayFast directly at https://www.payfast.io
Requests can be made by contacting us at:
📧
info@houseofeightministries.org
6. Retention of Information
We will keep your personal information only for as long as it is needed for ministry, legal, or accounting purposes. Once it is no longer required, we will securely delete or anonymize it.
7. Cookies and Website Usage
Our website may use cookies and analytics to improve functionality and user experience. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
- House of Eight Ministries
📍 Old Paarl Road, Bill Bezuidenhout Ave, Bellville, Cape Town, 7530
📧
info@houseofeightministries.org, or loss




